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Most frequent questions and answers

It takes 1-3 days to fulfill an order, after which it’s shipped out. The shipping time depends on  your location, but can be estimated as follows:  Germany: 1-3 business days  Europe: 3-5 business days 

If your shipping method includes tracking, you’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at [email protected]

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you  quickly, please email us at [email protected] within a weeks’ time with photos of the  damaged product, your order number, and any other details you may have about your order.  We’ll get back to you with a resolution as soon as possible! 

Visionaer offers hassle-free Exchanges & Returns within two weeks after receiving your products.  For more check out our return policy 

To apply for a refund fill out our return form

Our products are designed in germany and made in china. We are currently working on producing completely in germany.

We offer to design and produce T-shirts for Fightclubs. To get in contact visit our contact page or wirte us at [email protected]

en_USEnglish (United States)
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